The Administrative Assistant provides reception and administrative support, handling phone calls, mail, supplies, and guest interactions to ensure smooth office operations.
Who We Are
For over 30 years, our entrepreneurial mindset and strategic vision have fueled our growth into one of Canada’s largest and most successful REITs. Our retail-focused and mixed-use portfolio reflects our commitment to creating vibrant community spaces where people want to shop, live, work, and play. We take pride in our strong legacy while continuously adapting, innovating, and investing in the future. We’re proud to be recognized as one of Canada’s Most Admired Corporate Cultures, Canada’s Greenest Employers, Canada’s Best Diversity Employers, and a Greater Toronto Top Employer.
At RioCan, we believe our people are our greatest strength. We foster a welcoming, inclusive culture where employees can connect authentically, grow continuously, and bring their whole selves to work. Here, you’ll find opportunities to learn, lead, and make an impact every day.
POSITION OVERVIEW:
This role provides reception duties and administrative support to help ensure smooth day to day operations of the office at our Yonge Sheppard Centre location.
RESPONSIBLITIES:
- Provide Operations Administration Support to ensure the effective day‑to‑day operation of assigned properties;
- Administer and track Tenant & Vendor Insurance and Vendor WSIB documentation, ensuring compliance with company requirements;
- Coordinate Office Supplies (Staples Orders) and Couriers, including ordering, tracking, and receipt of materials;
- Prepare and distribute Tenant Memos and other operational communications, as required;
- Assemble and maintain Tenant Welcome Packages for new tenants;
- Conduct Tenant Manual reviews and updates, as needed, to reflect changes in policies and procedures;
- Process and coordinate Tenant Access Requests in collaboration with Operations and Security teams;
- Schedule and manage Elevator and Loading Dock Bookings for tenants and vendors;
- Complete Vendor Setup and maintain accurate vendor records within company systems;
- Provide backup support for Cash receipts / Cheques / EFTs, Stop Billing, and Collection and entries of Gross Sales into Yardi;
- Create POs and Pay Invoices, ensuring appropriate approvals, accuracy, and timely processing.
QUALIFICATIONS:
- Minimum 1 year experience in an administrative role;
- Proven verbal and written communication skills;
- Proficient in Word, Excel, Teams and Outlook;
- Knowledge of Yardi an asset;
- Proven organizational skills and ability to meet deadlines;
- Exceptional customer service skills;
- Able to work both independently and as part of a team.
The base salary range for this role reflects compensation for candidates at varying levels of experience and proficiency. The salary will be determined based on the successful candidate’s relevant competencies, including skills, experience, education, and our teams’ requirements.
The listed salary range does not include bonus and other total rewards. This role is eligible for participation in the company’s bonus program.
This posting is for an existing vacancy within our organization.
Why join RioCan?
We believe in rewarding you for what you do and investing in your career and long-term success. Our total rewards program is designed to help you thrive in every aspect of your life: physically, emotionally, financially, and socially. Here’s what we offer:
An Extensive Health and Benefits Program that includes health and dental benefits starting on day one, healthcare and wellness/lifestyle spending accounts, access to an employee family and assistance program, virtual healthcare services, and other resources to support your overall well-being.
A Comprehensive Retirement Program to help prepare you for your future. This includes matching employee contributions in a retirement savings plan, pension plan,
and an employee unit purchase plan.
Work/Life Balance that prioritizes you. Enjoy flexible work hours, an extra-long weekend with our RioCan Cares Day, and half days before every long weekend in the summer.
Professional Growth and Development opportunities to advance your skills and grow your career through our continuing education reimbursement, mentorship and leadership development programs, on-demand online learning, and cross-functional training opportunities.
Additional Perks and Benefits that include paid time off, parental leave top-up, employee discounts, referral and recognition programs, and year-round opportunities to connect through community initiatives, committees, and social events.
If you share RioCan’s values and a passion for real estate, we want to hear from you.
We are committed to creating a diverse and inclusive work environment where all employees are valued, included, and empowered to do their best work and bring great ideas. People are at the core of who we are, and we respect that they have taken all paths to get here. RioCan welcomes applications from all candidates and is committed to providing accommodations for people with disabilities. If you require accommodation at any stage of the application process, please let us know, and we will be happy to work with you to meet your needs.
You can visit us at www.riocan.com and follow us on LinkedIn to learn more about who we are and what a career at RioCan can look like for you.
Top Skills
Excel
Outlook
Teams
Word
Yardi
RioCan Real Estate Investment Trust Toronto, Ontario, CAN Office
2300 Yonge St, Toronto, Ontario, Canada, M4P 1E4
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