Company Description
BLEND360 is an award-winning, new breed Data & AI Solutions Company focused on powering exceptional results for our Fortune 500 clients. We are a growing company—born at the intersection of advanced analytics, data and technology.
Who we are:
People are everything here at BLEND360. We are inspired by advancing our Client’s most critical initiatives, products and projects by matching our clients with the right talent. BLEND360 has been among the Inc. 5000 fastest growing companies 8 years in a row, and we’re very proud of our World Class NPS score. Our success is a direct result of our passion for advancing the careers of the talented people we work with every day. When you work at BLEND360, you will:
-
Collaborate with a smart, passionate group of people who are invested in your success.
-
Partner with an impressive list of clients, who value Blend360’s services and the world class experience we deliver with every engagement.
-
Thrive with a company and leadership team who are committed to growth.
Job Description
Blend360 is seeking an energetic and experienced Account Supervisor to join our team. The Account Supervisor will be responsible for supporting account management activities inclusive of managing small relationships and providing support to senior client leaders overseeing larger client relationships. The role includes being responsible for maintaining project and account documentation and ensuring good knowledge management practices. The Account Supervisor will maintain operational information in management systems as well as play a role in resource & contract management, making updates to account decks, meeting scheduling and related communications, managing account play deadlines, and driving tasks to completion in a matrixed environment. Candidates should show strong curiosity and a passion for or interest in data science and enabling techniques, tools, and technologies.
Key Responsibilities:
-
Manage small relationships, serving as one of the primary points of contact for clients and supporting account lead in ensuring client needs are met.
-
Provide support to senior client leaders overseeing larger client relationships, working collaboratively with cross-functional teams to develop and execute client strategies.
-
Build and maintain strong relationships with clients, serving as a trusted advisor and ensuring their satisfaction with our services.
-
Help monitor project timelines and resource utilization, ensuring all deliverables are completed on time and within budget.
-
Monitor and report on account performance, identifying areas for process improvement and proactively recommending solutions.
-
Coordinate with internal teams, including engineering, strategy, and analytics, to develop and deliver integrated solutions that meet client objectives.
-
Contribute to the development of presentations, develop skillset in identifying opportunities for account growth and upsell.
Qualifications
-
Strong organizational skills coupled with the ability to communicate professionally, clearly, responsively, and concisely via email, chat, and phone.
-
The ability to develop client materials such as, project status, deliverable outputs, and proposals; this often includes making complex ideas and activities simple for a business audience.
-
Candidates should be proficient in problem solving and collaboration on solutions in addition to having an ability to apply analytical and creative thought processes and reasoning to new concepts, ideas, and challenges.
-
Proven track record of building and maintaining successful client relationships.
-
Proficiency in Microsoft Office and project management software, notably PowerPoint and Excel.
-
2.5-4 years of experience in account management, preferably in an agency or marketing environment.
If you are a strategic thinker with a passion for building and maintaining successful client relationships, we encourage you to apply for this exciting opportunity. As an Account Supervisor, you will have the opportunity to work with a talented and dynamic team to drive business growth and deliver exceptional results for our clients.
.png)
