Account Manager

Born in the Prairies, now part of a worldwide network, Skip is a tech company with an entrepreneurial spirit and the drive to be the best. We're a people-first, collaborative company with a fun, dynamic and innovative environment. Our vision is to empower everyday convenience. Whether it’s a Friday-night feast, a post-gym poke bowl, grabbing some groceries or sunscreen, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.

About this role

We couldn’t have created Canada’s biggest food delivery network without amazing restaurant partners. Our Restaurant Success is responsible for welcoming those partners into our community and ensuring we are creating long lasting relationships built on value and trust. It’s not just about driving sales but you’ll need to hold on to our partners hands throughout our partnership and provide them with the advice they’ll need, when they need it.

Location: Ottawa - Remote or Toronto, 3 days a week from our Toronto office & 2 days working from home

Reporting to: Regional Manager

• Ensure we meet consumer demand by having the right options for every occasion

• World-class account management based on providing sound strategic guidance to the restaurants in your territory; helping them to grow their business, supporting them through their challenges and ultimately ensuring they are getting the most out of their partnership with Skip

• Building local strategic growth plans to create a commercially successful territory. It’s your territory and with that your responsibility to ensure it’s as healthy as can be. In addition to outstanding account management, you’ll be on the lookout for local events and activation opportunities that will help drive consumer awareness and demand

• Proven success with 2–3 years of experience managing client relationships in an Account Manager or equivalent role

• Post-secondary degree or equivalent experience is considered an asset

• Previous B2B experience is considered an asset

• Strong drive to achieve ambitious targets and take ownership.

• Ability to analyze data and derive actionable insights.

• Exceptional communication skills and a keen interest in continuous learning.

• Meticulous attention to detail and effective multitasking abilities.

• A genuine interest in the food and restaurant industry.

• Proficiency in negotiation, relationship building, sales, follow-up, initiating action, and decision-making.

SKIP is the kind of workplace that garnered a “Top Places to Work in Manitoba” and it was no small coincidence. We set out to make this a place our employees are proud to tell their Mothers, Fathers, friends and anyone who will listen that they work here. SKIP team members feel pride knowing their input and uniqueness are not only embraced but make an impact on a major Canadian company and its satisfied customers. As the company grows, so do you — you meet and surpass new challenges every day.

That’s just a small taste of what it’s like to work at one of Canada’s leading tech companies. If you’re hungry for opportunity, growth, and something meaningful in a dynamic, fun and challenging environment, we’d love to hear from you.

SKIP is proud to be an Equal Opportunity employer. We are committed to fostering a diverse and inclusive environment where all employees feel they truly belong and where everyone is included, seen, heard and respected.

In keeping with our values, all applicants will receive consideration for employment regardless of: gender identity or expression, sexual orientation, race, ancestry, national origin, religion, age, marital/domestic partner status, (dis)ability, neurodivergence, or any other characteristic protected by law. Should you require any accommodations throughout the hiring process, we encourage you to reach out to your talent acquisition specialist.

• Team Vibes: Thrive in a collaborative culture where your ideas matter.
• Tasty Perk: Enjoy a monthly Skip spend allowance – treat yourself!
• More Time Off: Generous PTO with a buy and sell program with up to 5 extra days!
• Family First: Up to 20 weeks top up for parental leave. 
• Premium Benefits: Flexible medical & dental insurance for you and your family.
• Keep Learning: Access world-class training resources to power your success.
• Perks Galore: Exclusive offers from Workperks from hundreds of top brands. 
• Future Funded: RRSP contributions with diverse investment portfolios.
• We’ve Got You: We’ve got you covered. Access paid sick time to care for yourself or your family when life happens & access to our well-being support programs.
• Digital Nomads: Family abroad or just want a change of scenery? Enjoy the freedom to work from almost anywhere in the world for 4 weeks a year.
• Career Growth: Fuel your personal and professional evolution through our dedicated mentorship, global mobility pathways, and a wellness-first culture rooted in true diversity and inclusion.

Compensation range: $74,400.00 - $80,000.00 (On Target Earnings) 

Final compensation may vary based on skills, experience, and internal equity.

Note: All employees will be asked to sign a Consent for Disclosure of Personal Information in order to complete a background check. Job offers will be conditional upon results that the Company determines to be satisfactory.

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