Account Manager

About us

Dyson is a global technology enterprise. We’re growing fast and our ambition is huge – more categories, more locations and more people. Dyson launched in Canada in 2006 with our headquarters in the heart of Toronto, where we’ve been recognized as one of the top employers to work for. In recent years, we’ve expanded our reach and grown exponentially across many teams, from digital and direct, to field sales, and our growing number of Dyson Demo stores. 

We're committed to our campus culture and want to have people collaborating, developing, and learning from each other. By having everyone on campus together, we have been able to nurture a fantastic social and dynamic environment.   

Dyson has a reputation for developing products that are both different and better. But coming up with revolutionary products is just the beginning – our success relies on our ability to get our products on the market.  This is where our Sales team comes in. You will manage and develop trading relations with a portfolio of national retailers. You’ll achieve sales, profit and inventory objectives, propose strategies, and confidently see them through – all the while questioning convention and looking at new ways to do things. 

About the role

• Drive sales and deliver profit, net revenue for your national accounts

• Build customer intelligence and strong network with key stakeholders at the retailer’s.

• Manage individual promotional budgets

• Use accurate and detailed planning to deliver sales forecasts

• Conduct ROI analysis, ensuring effective and optimized investment and business planning to maximize Gross Margin delivery and promotional lift

• Develop and execute account-specific plans both in stores and online in partnership with the field team and the retail marketing team.

• Contribute to overall strategic planning activity

• Negotiate and monitor trading agreements within your portfolio, ensuring financial compliance with trading terms

• Liaise with Territory Sales Managers, receiving and acting on feedback from stores and the marketplace

• Identify and develop new business opportunities

About you

• Preferred experience in Beauty, Wearables and/or Big Box Retail.

• University degree

• 1-3 years of retail account management or planning experience (ideally working with premium brands), with an excellent track record of achievements

• Negotiation skills, with experience at Buyer level and below

• Experience creating & executing digital marketing plans with retailers

• Experience in E-Commerce

• Understanding of customer centered/product engaging events

• Experience with retail Channels in Canada, Department Store, Direct to Consumer, or Premium Beauty

• Ability to influence at Buyer level and inspire confidence across all areas of the business, both within the company and with customers

• Strong analytical skills including forecasting, business insights, and P&L management

• Ability to identify the root cause of complex problems, generate creative solutions, and build strategic plans

• Time management skills - Ability to prioritize and deliver against deadlines

• Financial awareness, in particular the ability to manage budgets and de-code profit and loss accounts

• Excellent presentation and communication skills

• Proven team spirit

• Passion and understanding of the beauty and tech industry and trends

• Engaging, driven and dynamic personality

• Computer skills, with a comprehensive knowledge of MS Word, Excel and PowerPoint

Benefits

At Dyson, how we reward you is linked to our high-performance culture. But it’s about more than salary and bonus. Through a package of financial, lifestyle and health benefits, we support whatever stage of life you’re in and the moments that matter.

Financial benefits:

•          Dyson Matching RSP contributions

•          Company Paid Life Insurance and Accidental Death and Dismemberment (AD&D)

•          Short-Term and Long-Term Disability

•          Employee Referral Program

•          Generous Dyson Product Discounts

Lifestyle benefits:

•          Competitive Paid Time Off including Floater Holiday, Sick, and Vacation Time

•          Generous Maternity Leave Program

•          Employee Assistance Program

Dyson is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs.