Drive new client acquisition for managed services, cybersecurity, cloud, and IT consulting solutions through cold calling, email, LinkedIn, networking, discovery, proposals, negotiation, and contract closing. Build outbound pipelines, manage CRM activity and forecasts, meet sales KPIs, research markets, and develop long-term client relationships.
We are seeking a highly motivated Account Manager to drive new client acquisition through proactive outreach, cold calling, and consultative selling. This role is focused on generating net-new logos, opening doors with decision-makers, and converting prospects into long-term managed services clients. The ideal candidate is comfortable with high-volume outbound activity, excels at relationship building, and thrives in a performance-driven environment.
New Business Development
- Prospect, qualify, and pursue net-new clients through cold calling, email outreach, LinkedIn, and networking.
- Build and manage a consistent outbound pipeline.
- Target decision-makers including CEOs, CFOs, Operations Managers, and IT Leaders.
- Identify opportunities for managed services, cybersecurity, cloud, and IT consulting solutions.
- Book qualified discovery meetings for deeper technical assessments.
Sales Execution
- Conduct needs-based discovery and uncover pain points.
- Present solutions in collaboration with technical and account management teams.
- Prepare proposals and pricing aligned with company standards.
- Negotiate contracts and close new business.
- Maintain accurate forecasts and deal tracking in CRM.
Pipeline & Activity Management
- Maintain daily/weekly activity targets (calls, emails, meetings).
- Track leads, opportunities, and conversions.
- Provide regular reporting on pipeline and performance.
- Continuously refine outreach strategies.
Market & Relationship Development
- Research industries, competitors, and market trends.
- Build long-term relationships with new clients.
- Represent the company at events and community functions when required.
- Position the organization as a trusted IT partner.
Performance Metrics (KPIs)
- Outbound activity volume (calls/emails/meetings)
- Qualified meetings booked
- New logos acquired
- Monthly/Quarterly revenue closed
- Pipeline coverage ratio
- Conversion rates
Required Qualifications
- 2+ years experience in B2B sales, business development, or outbound prospecting
- Proven success in cold calling and lead generation
- Experience selling services or solutions (IT/MSP experience preferred)
- Strong communication and negotiation skills
- Comfortable working with CRM systems
- Self-driven and results-oriented
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