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Concord, Ontario CanadaBefore you apply to a job, select your language preference from the options available at the top right of this page.
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
Job Summary
The Key Account Executive (KAE) is responsible for all Business Development activities concerning small to medium accounts.
The KAE may also service a large customer due to logistical reasons.
The KAE identifies volume and sales opportunities, reviews new and current services, resolves claims and service challenges, and conveys information regarding the marketplace competition and customer needs to the Area Sales Manager.
The KAE is responsible for achieving aggressive conversion and penetration of revenue goals. She/he will report directly to the Area Sales Manager.
Job Type: Full-Time / Permanent
Workdays: Monday to Friday
Work Hours: 8:30 AM to 5:00 PM (Ability to work flexible hours - longer hours when required)
Work Location: Flexible (On-site in Caledon center one day/week - 12424 Dixie Rd., Caledon, ON L7C 2L6: remote work the remainder of the week)
Compensation Range: $5,844.00 - $7,305.00 monthly (based on candidate experience)
Key Responsibilities and Duties
Volume and revenue development through customer visits and contacts by phone
Follow up on sales leads through employee/phone center
Handle multiple responsibilities
Requirements
Post-secondary education and/or 3 years’ related experience in customer service or an equivalent combination of education, training, and experience
Excellent PC skills and knowledge of Microsoft Office applications
Strong interpersonal and communication skills
Ability to handle stressful situations and a high volume of work
Good time management skills and attention to detail
Strong customer service orientation
Meets local age and operations requirements to operate a vehicle | Class 5 License
Availability to work flexible hours and provide your own vehicle for business
Compensation and Benefits
UPS offers a competitive base salary plus participation in our Sales Incentive Program (SIP) to recognize and reward strong performance. Additional benefits include:
Comprehensive health, dental, and vision coverage
Group insurance and pension/retirement savings plans
Paid vacation and personal time off
Employee stock purchase plan
Sales-specific perks, such as car allowance reimbursement
Structured training and development, including participation in the UPS Sales Academy
Team support environment with an assigned coach and mentor.
Employee discounts on UPS services and partner brands
Global career opportunities with a company that prioritizes growth and innovation
A strong culture of promotion from within will support future personal and professional development.
UPS is a diverse and equal opportunity employer. Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process. If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.



