Traditional surveys fall short in today’s world. That’s why we built ThoughtExchange, a platform powered by cutting-edge AI that enables leaders to connect with their communities and gain immediate, actionable insights that drive meaningful change.
From school districts to Fortune 500 companies, we empower thousands of leaders with the quality data they need to make a real impact. Our mission drives us, and we’re committed to creating positive change alongside a team of brilliant, diverse, and collaborative individuals. Thanks to these efforts, we’ve been recognized among Best Companies' Group Inclusive Workplaces and named one of Canada’s Top Growing Companies for the past five years.
At ThoughtExchange, we’re reshaping community and employee engagement for good. If you’re passionate about making a difference, we’d love to have you join our journey.
About the Role:
As an Account Executive (AE) at ThoughtExchange, you’ll be the driving force behind new sales opportunities, leveraging your discovery and value-selling expertise to build and close a robust pipeline. Partnering with a Business Development Representative, you’ll strategically plan your territory, keeping a pulse on K12 Education trends, events and networking opportunities to expand your reach. The ideal candidate is a master at navigating complex procurement processes and bureaucracy to hit their quota consistently. You’ll stay ahead of the curve by researching competitors and staying on top of customer trends. As the face of ThoughtExchange, you’ll also represent the company at key in-person events, building relationships and leading conversations that showcase our unique value.
The base hiring range for this role is $77,500 - $86,500 CAD ($155,00 -173,000 CAD On-Target Earnings). Your specific compensation within this range is determined based on your job-related skills, knowledge, experience, and our internal equity assessment.
What You’ll Do:
- Create, lead, and close new sales opportunities to achieve assigned quota using strong discovery and value selling skills
- Build and maintain a pipeline of sales opportunities within an assigned territory; maintain accurate forecast and be able to identify where each opportunity is in the sales cycle
- Collaborate with Business Development Representative in assigned territory to develop and execute territory planning and lead generation strategy
- Manage and negotiate deals with clients and navigate complex/bureaucratic procurement processes
- Keep abreast of Civic events within the territory and develop proposals, presentations and overall event strategy in collaboration with Marketing
- Represent ThoughtExchange at virtual and in-person public events by networking, facilitating presentations and leading discussions
- Collaborate closely with Business Development, Account Management, and Customer Success teams to identify & develop customer champions
- Research sales competition and keep current on topics within the industry and maintain subject matter expertise in relation to technology and buyer personas
- Extract table stakes, partnership goals, and measures of success during pre-sale discovery and effectively communicate this to the onboarding team through notes, internal meetings, and ongoing support for 90-day post-sale period
- Support ThoughtExchange’s Anti-Racism and Diversity, Equity and Inclusion (ADEI) mandate by (at a minimum) being aware of our ADEI commitment and initiatives and completing all required ADEI training
What We’re Looking for:
- 2+ years of full-cycle sales experience, preferably in the software industry (SaaS) and/or working with K12 Education customers
- Proven success in targeted outbound prospecting and pipeline building
- Excited by the ability to travel and meet clients face-to-face (8-10 times per year)
- Experience with communicating and engaging with leaders to understand and analyze business objectives
- Possess peer leadership abilities and has experience collaborating with other teams
- Self-directed and self-motivated, requiring minimal supervision in current role
- Strong presentation and facilitation skills
- Foundational knowledge of Customer Relationship Management (CRM) Software (ideally Salesforce)
Nice to have:
- Leadership experience (in work or outside of work)
If you don’t see yourself fully reflected in every job requirement listed in the posting above, we still encourage you to reach out, apply, and tell us more about yourself in your application. Research has shown that women and underrepresented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable, inclusive, and diverse company. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply.
ThoughtExchange welcomes applications from people with disabilities. Support is available upon request for candidates participating in all aspects of the selection process. Finally, we know from time to time, emergencies happen, and you may need to reschedule an interview - we understand and encourage you to be in communication without worrying about losing the opportunity or your credibility.
What we offer: ThoughtExchange wants to ensure our people are heard, supported, and cared for—so we invest in our employees. We're continuously asking our employees what they need to ensure we're supporting their successes in the workplace and life. We are proud to offer our employees the following:
Benefits & Well-Being: From day one, you’ll receive a benefits package focused on health & wellness that includes a generous time off policy, flexible extended benefits plan options, and company-wide Mental Health days off scheduled through the year. Our benefits package also includes maternity & parental leave top-up programs and access to Maple, Inklebot, and Headspace which support our employees' primary care, mental health, and wellness needs.
Flexibility: We’ve been remote-first for over ten years. We’re contribution-focused and operate on mutual trust because we need you to feel empowered to be your best self. You know the circumstances in which you excel—where you work and how you structure your day.
Ownership: In addition to competitive pay and benefits, employees receive share options when joining the company. Additional options are awarded throughout your ThoughtExchange career based on ongoing contributions to the company.
Culture: We walk the walk when it comes to our product and ensure no important decisions are made without including our employees' perspectives. We value and prioritize everyone’s voice, so we use our anonymous, anti-bias platform to make sure people are comfortable sharing their real thoughts and feedback.
Compensation: We want you to do your best work, and part of that is being happy with your compensation. We pay fairly, considering the complexities of market rates, experience, location, and demand. We believe in pay transparency and pay equity.
Connection: In addition to remote hubs of employees across Canada and the US and offices in Rossland and Vancouver, we get together as a company every 1-2 years in some pretty cool locations. We also connect virtually as a company every month and celebrate one another in our #gratitude Slack channel.
Growth: You can join regular Anti-racism, Diversity, Equity & Inclusion (ADEI) and Learning & Development sessions. You also have access to an annual Professional Development stipend & Company Coach to ensure you can grow in your role & advance your career.
