The role involves managing the sales funnel, enhancing customer experience, optimizing sales processes, and tracking key metrics while providing customer feedback to internal teams.
About Kick
Kick is an applied AI company building the first self-driving bookkeeping experience. We’ve raised $20M from OpenAI, General Catalyst and Google Ventures to help millions of Business Owners and Accountants to automate the boring stuff–so they can focus on what matters most.
We’re an team of cross-functional entrepreneurs, engineers and domain experts using craft, agency and candor looking to build the future of accounting and grow the ownership economy.
You will- Own our high velocity sales funnel ensuring a seamless customer journey for Business Owners.
- Partner across CX, Sales and Partnerships to deliver a world-class experience for our customers.
- Become a product expert and help Business Owners use Kick effectively; assisting prospects through the trial and evaluation phase.
- Design repeatable processes across the customer journey from the introduction call to the handoff to CX.
- Track and optimize key metrics like conversion rates, outreach effectiveness, and pipeline growth.
- Act as the voice of the customer and provide clear, structured feedback to the Product, Engineering and AI teams.
- Grow into leadership by proving the model, then helping hire, mentor, and scale our direct GTM.
- Proven 3-5+ years track record of meeting & exceeding SaaS sales quota targets.
- Has the ambition to shape a team, instilling culture, mentoring teammates and build a best-in-class GTM organization.
- Takes ownership and do your best work in a fast-paced and adaptive environment
- Extraordinary written and verbal communication and presentation skills
- Empathy for entrepreneurs through experience as a Founder or being self-employed.
- Advanced business technical qualifications or experience (e.g. MA/MBA, CPA)
- Experience selling to a technical accountant or finance audience
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