Account Coordinator (Business Development)

Work location:

CDS 137 Northfield Dr

City:

Waterloo

What you will do:

The Account Coordinator role is an entry level role within the Accounts Team. This role will focus on helping build the sales pipeline through outreach and working with Executive Director & Business Development Director to pitch/respond to RFPs. In addition, this role will execute activities for an existing client portfolio, including 1-3 core accounts. This is a hybrid position.

Key Responsibilities

• Lead Generation & Prospecting - Identifies and researches potential clients through various channels (LinkedIn, cold calls, emails, networking events, etc.). Builds and maintains a robust pipeline of qualified leads.
• Outreach & Engagement - Conducts initial outreach to prospects via phone, email, and social media to introduce the agency’s services and value proposition. Qualifies leads through discovery conversations, understanding their business needs and challenges.
• CRM Management - Maintains accurate and up-to-date information on leads, contacts, and opportunities in the CRM system. Tracks progress against KPIs such as call volume, lead qualification rate, and meeting conversions.
• Client Management - Strengthens client relationships with professionalism, clarity and good judgment to help cultivate additional opportunities, either through direct contact or in support of client needs
• Manage small client projects independently, and supporting your team on larger projects
• Works with cross functional teams to ensure client’s goals are met
• Tracking of budgets, including costs and effort
• Organization of client assets, documents and proofing areas
• Timely and accurate estimating and invoicing of client projects
• Supports and/or runs effective internal and external meetings
• Reporting of client activity to Account Manager
• Supports with preparation of regular internal and client reporting
• Administration of internal systems on behalf of client team

Education & Certification

• University or College Degree in relevant discipline

Experience

• 1‐3 yrs. experience in a similar role at an advertising agency, digital marketing and/or media agency

Knowledge, Skills and Abilities

• Exceptional client and prospect communication skills (phone, email, Teams)
• Sense of urgency and the ability to handle multiple projects with ease
• Effective written, oral and presentation skills
• Proactive, motivated and resourceful individual
• Detail oriented and an aptitude for technology
• Exceptionally organized and able to prioritize quickly
• Knowledge of digital signage, experiential and/or digital marketing, digital media or media sales would be considered an asset

Inclusion & Diversity

Cineplex, its subsidiaries, and affiliates are equal opportunity employers with a commitment to hiring and retaining a diverse workforce. We encourage and welcome applications from all intersectional walks of life. The collective sum of our individual differences, experiences, knowledge, innovation, self-expression, unique capabilities, and talent represents a significant part of our culture. By valuing a diverse workforce, we enforce hiring practices that are fair and equitable. 

Accessibility

We are committed to improving access and opportunities for all individuals, including those with disabilities by identifying and removing barriers that may prevent, inhibit, or restrict their access to employment oporunities. If you require accommodation at any stage of our hiring process (application, interviews, assessments, and placement), please contact us at 416-323-6600 or via email at [email protected].

While we appreciate all interest, only those candidates selected for an interview will be contacted.