Solutions Engineer
Open for all students graduating before July 2027
Location: Markham, Ontario CANADA · Travel up to 30% within Canada & United States
The Role
As a Solutions Engineer at Geek+, you’ll turn customer data into automation solutions that work on the warehouse floor. You’ll analyze clients’ operational data (order profiles, SKU velocity, inventory characteristics, throughput requirements, seasonal peaks) and use it to size and design robot-driven systems, then validate your designs with our in-house simulation platform. You’ll work closely with our WMS/WES software engineers and robotics implementation engineers to make sure what we design is what gets built.
This is a client-facing role from day one. You’ll join discovery sessions and site visits, present your analysis and recommendations to clients and partners, and, with guidance from senior Solutions Engineers, grow into the day-to-day technical contact for your own projects. If you’re excited about robots, data, and complex systems, and want to build your career in front of customers, we’d like to hear from you.
What You'll Do
Discovery and solution design
- Participate in client consultations to understand warehouse requirements, operational challenges, and business objectives, and lead the follow-up on technical questions.
- Analyze customer data using Excel, Power BI, Python, or similar tools to support equipment sizing, capacity planning, and throughput validation.
- Run scenarios and sensitivity analysis on our in-house simulation platform, and turn the results into clear recommendations.
Client engagement
- Prepare and present parts of client proposals, covering the proposed solution, expected benefits, ROI, and project timeline, with growing independence.
- Serve as a day-to-day technical contact for clients on defined projects or workstreams, with support from senior team members.
- Support alignment with general contractors and subcontractors whose work interacts with the robotic system.
Documentation and technical rigor
- Produce technical documentation, including layout diagrams, system specifications, and assumptions logs.
- Build small scripts, calculators, or AI-enabled tools (e.g., Python, Copilot, Claude) to improve the productivity of the Solutions team.
- Stay current on warehouse automation trends and bring ideas back to client solutions.
What We're Looking For
Required / Preferred Qualifications
- Bachelor’s degree (completed, or graduating before July 2027) in Supply Chain, Industrial Engineering, or a related field.
- Working knowledge of AutoCAD 2D layout.
- Proficiency in Excel, Power BI or Python is an asset.
- Strong problem-solving and data analytical skills.
- Strong attention to detail.
- Clear communication and presentation skills, with comfort explaining technical ideas to non-technical audiences.
- Able to work collaboratively and independently, and knows when to ask for guidance.
- Willingness to travel to client and project sites (up to 30%)
Nice to Have
- Experience in warehouse automation, logistics, or supply chain operations.
- Working knowledge of warehouse automation technologies and system.
- Project management experience.
- Integration experience with mainstream WMS, WES, or WCS platforms.
- Mandarin proficiency.
