Provide front-line guest service at the Farm Infobooth during the CNE: greet visitors, answer inquiries, provide event information, direct guests, record transactions, escalate unresolved complaints, and support team operations during the 18-day event.
Job Title: Farm Infobooth
Contract Period: August 21st - September 7th, 2026
Pay Rate: $17.60/ hr
ABOUT US
Looking for a summer job that’s fun, by the waterfront and gets you access to one of Toronto’s most iconic events? Come join our team at the Canadian National Exhibition (CNE)!
The CNE, often affectionately referred to as The Ex, is Canada’s largest community event and one of the top ten agricultural fairs in North America, attracting approximately 1.6 million visitors annually over the course of its 18-day run. With something for everyone, the CNE offers a wide range of attractions and interactive entertainment experiences including: concerts, midway rides and games, shopping, exhibits, tech and gaming hubs, food and wacky treats!
Join the team and be part of this summer tradition, helping us inspire Canadians and create memories!
Responsibilities
- Greet guests and answer inquiries in a courteous manner
- Provide information regarding shows and events; tailor information to diverse audiences
- Direct guests to facilities/services
- Actively look for ways to help guests
- Listen to complaints from guests and refer unresolved complaints to designated guest relations attendant for follow-up
- Obtain information for guests
- Compile and maintain records of transactions
Required Qualifications
- Minimum Age Requirement: 16 years
- Due to the customer service nature of the job, applicants must be able to speak fluent English
- Previous customer service experience or working with the public is an asset
- Available to work all 18 days of the (August 21 - Sept. 7, 2026) (Days off will be scheduled with your supervisor)
- Available to work flexible hours, evenings and weekends
- Able to attend Mandatory Orientation Session & Job Specific Training
Required Skills
- Initiative
- Customer service-oriented; commitment to customer satisfaction
- Excellent communication skills
- Honest; Trustworthy
- Professional
- Teamwork
- Able to work with minimal supervision
Learned Skills
- Customer Service Skills
- Problem Solving Skills
- Teamwork
- Self-motivation Skills
- Adaptability
- Communication Skills
INVITATION TO APPLY
Interested candidates should submit a resume and cover letter (optional) outlining related experience and qualifications to the attention of the CNE, Human Resources Department.
At the CNE we are committed to fostering a diverse, inclusive and accessible work environment where all employees feel valued, respected and supported. The CNE offers accommodation for applicants with disabilities as part of its recruitment process. If you are contacted to arrange an interview, please advise us if you require accommodation. Please note only candidates invited for an interview will be contacted.
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