Search the 4 jobs at VGW

Quality Assurance Manager role at VGW, responsible for developing and managing QA department, implementing quality assurance standards, analyzing data, conducting audits, and providing leadership to the team. Requires 3+ years of QA Manager experience in a contact center and strong analytical skills.

VGW is seeking a Process Improvement & Reporting Manager to enhance operational excellence through process improvement and project management, leveraging data-driven insights for evidence-based decision-making.

Analyzing and monitoring business, player, and game performance to improve gaming experience, portfolio, and profitability. Collaborating with stakeholders to drive growth and make data-driven recommendations. Developing expertise in team performance and player retention drivers. Extracting and analyzing data using SQL to provide insights and recommendations.

Design and implement organizational development strategies and programs, analyze employee survey results, develop training workshops, lead change management initiatives, evaluate impact of OD programs on employee performance and retention.