Verifone
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The Technical Support Representative at Verifone provides troubleshooting assistance for products, software, and services. Responsibilities include diagnosing issues via phone, chat, and email, entering call activities into a database, maintaining customer relations, and collaborating with other departments for timely solutions.
The National Sales Account Manager at Verifone is responsible for managing a portfolio of accounts, nurturing existing customer relationships, discovering new business opportunities, and achieving sales growth objectives. The role involves regular sales visits, presentations, and utilizing Salesforce for documentation and forecasting, along with maintaining a healthy sales pipeline and achieving quotas.