Offices at VelocityEHS

The Associate Director of Product at VelocityEHS will lead a team of product managers, ensure successful execution of the product roadmap, and devise strategies for future development. Responsibilities include project assignment, stakeholder negotiation, process improvement, and identifying business opportunities. Strong Enterprise SaaS experience is required.

The Customer Support Specialist will provide technical support for VelocityEHS' software solutions to B2B customers, ensuring high customer satisfaction. Responsibilities include troubleshooting technical issues, documenting software bugs, and collaborating with internal teams. The role demands effective communication, problem-solving skills, and the ability to follow up on customer issues promptly.

The Manager of Customer Solutions Consulting is responsible for optimizing customer engagement throughout their journey with VelocityEHS. This role involves managing the Customer Solutions team, fostering collaboration across departments, mentoring team members, and utilizing data to improve services while ensuring a high level of customer satisfaction.