The Customer Support Specialist will provide technical support for VelocityEHS' software solutions to B2B customers, ensuring high customer satisfaction. Responsibilities include troubleshooting technical issues, documenting software bugs, and collaborating with internal teams. The role demands effective communication, problem-solving skills, and the ability to follow up on customer issues promptly.

The Manager of Customer Solutions Consulting is responsible for optimizing customer engagement throughout their journey with VelocityEHS. This role involves managing the Customer Solutions team, fostering collaboration across departments, mentoring team members, and utilizing data to improve services while ensuring a high level of customer satisfaction.

The Enterprise Account Manager at VelocityEHS serves as a trusted advisor for Enterprise customers, focusing on building strong relationships, understanding their needs, managing sales opportunities, and collaborating with the Customer Success team to enhance customer EHS programs and drive revenue growth through strategic sales efforts.

The Mid-Market Account Executive will be responsible for acquiring and managing relationships with Mid-Market/SMB customers. This role involves using a consultative sales approach to meet EHS goals, conducting discussions with senior decision-makers, and collaborating with internal teams to close sales effectively.

The Enterprise Account Executive will acquire new enterprise customers through a strategic approach to selling. Responsibilities include developing account plans, managing prospects, conducting executive discussions, and maximizing SaaS revenue. The role requires working closely with senior stakeholders and supporting marketing efforts.

The Mid-Market Account Manager will manage and nurture relationships with Mid-Market/SMB customers, aiming to enhance their EHS programs and drive growth. Responsibilities include building client relationships, following a sales playbook, leading prospects through sales stages, and collaborating across teams. Strong sales experience in SaaS and the environmental safety sector is required.

This role involves orchestrating product launches, aligning marketing strategies, managing project timelines, collaborating with cross-functional teams, and analyzing launch success metrics to achieve organizational goals.

The Associate Director of Product at VelocityEHS will lead a team of product managers, ensure successful execution of the product roadmap, and devise strategies for future development. Responsibilities include project assignment, stakeholder negotiation, process improvement, and identifying business opportunities. Strong Enterprise SaaS experience is required.