Trimble Inc.
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As a SaaS Operations Administrator at Trimble Transportation, you will be responsible for managing and providing application level upgrades to TruckMate SaaS customers, troubleshooting technical issues, building monitoring solutions, and supporting cloud solutions. You will also handle server inventory, technical systems administration, and work on onboarding new clients.
Provide technical support and advice to customers on applications, product performance, and installation. Respond to customer inquiries, assist in problem resolution, and conduct technical training. Prepare documentation and maintain customer database. Work in a hybrid role in Richmond Hill, ON for Trimble, a technology company focused on delivering innovative solutions for various industries.