Jobs at ServiceNow

Lead and build a direct sales team for Armis in Canada, drive regional go-to-market and territory planning, recruit and coach sellers, manage pipeline and forecasting, engage C-level customers, grow new and existing business, and align with cross-functional partners and channel ecosystem to achieve revenue targets.

Own design and implementation of the agent execution harness and orchestration runtime for enterprise-scale agentic AI. Ensure reliability, observability, prompt/versioning infrastructure, LLM integration and model routing, evaluation frameworks, and technical leadership to drive production-quality, cost-efficient AI workflows.

Manage and grow an SRE team focused on network reliability and resiliency. Drive automation, onboard technologies, design scalable monitoring, coordinate crisis response, partner with cross-functional teams, and improve processes while enabling distributed follow-the-sun operations.

Manage a systems engineering team designing, deploying and scaling multi-cloud infrastructure (private and public) including a Canadian sovereign GCP cloud. Provide technical leadership, roadmap planning, hiring and development, cross-functional collaboration, architecture reviews, risk mitigation, and operational excellence for global production services.

Lead production database troubleshooting and performance tuning for multi-tenant PostgreSQL/MariaDB fleets, perform Linux and instance performance analysis, own incident RCAs, build observability and automation, influence cloud infrastructure decisions, and mentor cross-functional engineers.

Lead production database troubleshooting and performance tuning for multi-tenant PostgreSQL/MariaDB fleets. Own incident RCA, develop observability and automation, influence platform infrastructure, mentor engineers, and support Linux and containerized web applications at scale. Perform performance/stress testing and support SaaS/PaaS/cloud operations.

Design, build, and manage Canadian sovereign and global cloud infrastructure using code. Automate provisioning (Terraform, Crossplane), develop services in Go/Python, onboard services, operate Kubernetes, use Puppet/Ansible, and collaborate with SRE, networking, and system administration to ensure secure, scalable environments.

Lead cloud security engagements for financial services in Canada, supporting pre- and post-sales, questionnaires, incident investigations, threat analysis, and AI/GenAI risk discussions. Drive customer meetings, presentations, cross-functional remediation, design improvements, and contribute to security messaging, contract negotiations, and industry standards participation.