Jobs at Open Farm Pet

Own digital marketing and ecommerce tracking, data pipelines, dashboards, and customer reporting. Analyze acquisition, retention, cohorts, CAC, LTV, unit economics, and forecasting. Partner with Growth, Media, CRM, Finance, Product, and Operations teams to ensure data accuracy, evaluate marketing performance, build revenue models, and translate complex analytics into actionable business insights.

Handles daily accounting operations, including accounts payable and receivable, general ledger entries, bank reconciliations, invoicing, credit monitoring, expense reports, payments, and cash applications. Supports month-end close, year-end audit preparation, record organization, and ad hoc financial analysis. The role also processes vendor invoices, manages EDI billing, and performs administrative support for a growing business.

Owns the premium pet food brand’s category strategy, P&L, portfolio, pricing architecture, SKU optimization, and omnichannel go-to-market plans. Leads launches, tentpole moments, shopper insights, commercial modeling, and cross-functional alignment across marketing, sales, creative, retail, social, e-commerce, and PR. Develops Brand Managers and builds the Brand Management function while driving revenue, margin, and business growth.

Own day-to-day paid media execution across Meta, Google, and TikTok to drive new customer acquisition. Launch and optimize campaigns, manage bids and budgets, traffic creative, maintain product feeds, monitor CAC and performance KPIs, and ensure accurate tracking. Analyze creative results and translate insights into briefs for creative teams and agency partners. The role requires hands-on platform experience, strong organization, analytical skills, and collaboration across growth, creative, and analytics teams.

Supports daily accounting operations, including accounts payable and receivable, general ledger entries, bank reconciliations, invoice processing, credit monitoring, payment activities, month-end close, audit preparation, and ad hoc financial analysis. The role is designed for a recent accounting graduate pursuing a CPA designation and developing advanced financial reporting skills.

Own the end-to-end CRM and lifecycle marketing strategy across email, SMS, subscriptions, retention, replenishment, win-back, loyalty, and prospect nurture. Drive retention, repeat purchase, subscriber growth, and LTV through segmentation, personalization, testing, and performance reporting. Partner with growth, site, creative, and product teams while managing campaign execution, quality assurance, deployment, and potentially a coordinator or specialist.

Supports strategic planning, budgeting, forecasting, financial modeling, KPI reporting, and variance analysis. Partners with Sales, eCommerce, Marketing, Operations, and Accounting to translate financial results into actionable insights. Contributes to month-end and quarter-end close, evaluates business initiatives, improves reporting processes, automates recurring analysis, and supports management presentations and decision-making.

Coordinates HR and people programs, including benefits, wellness, performance, recognition, employee surveys, onboarding, offboarding, student recruitment, HR reporting, and HRIS administration. Manages employee communications, company events, and office operations such as vendors, supplies, equipment, access badges, and workplace safety. The role requires strong organization, discretion, empathy, adaptability, and on-site availability at least four days per week.

Own the Shopify e-commerce and subscription product experience, including product roadmaps, checkout, customer accounts, post-purchase flows, and subscriber lifecycle optimization. Lead conversion experimentation, analytics, personalization, upselling, and recurring-revenue growth initiatives. Partner with Engineering, Design, Marketing, CX, and Operations to deliver scalable solutions, manage Shopify integrations, improve platform performance, and drive conversion, retention, average order value, and customer lifetime value.