Jobs at Netomi

Lead design and optimization of end-to-end conversational experiences across chat, voice, SMS, and email. Engage with clients on CX strategy, craft and iterate prompts/system instructions, define tone governance, handle multi-intent and context, analyze live performance, and maintain reusable conversation libraries.

The role involves designing and deploying agentic AI solutions, integrating workflows, and ensuring project delivery for enterprise customers.

The Technical Customer Success Manager is responsible for client onboarding, ongoing support, troubleshooting, relationship management, and product training, ensuring clients optimize their use of AI virtual agents.

Lead the product development of analytics and conversational BI for agentic customer experiences. Collaborate with Data Science and Engineering to establish usability and governance metrics, ensuring effective enterprise analytics applications.

The Senior Program Manager will drive execution of strategic technical initiatives by coordinating with Engineering, Data Science, and Product teams, ensuring project timelines and priorities are effectively managed.

The SDET II will focus on quality assurance of AI conversational products, including manual and automation testing, API testing, and implementing test automation frameworks while collaborating with multiple teams.

Design and implement agentic workflows using Netomi's platform, working with clients to create scalable AI solutions and technical demonstrations.

The Senior Solution Engineer will design and implement AI workflows, collaborate with clients for custom solutions, and communicate technical concepts effectively across teams.

The Agentic Solutions Architect will design and deploy AI solutions for enterprise customers, manage integrations, and ensure project success through collaboration with various teams.