Search the 5 jobs at Knak

As a Customer Support Manager, you will lead a team of support professionals, ensuring exceptional customer experiences through effective management of operations, performance tracking, process improvements, and cross-functional collaboration. You will engage with customers to gather feedback and handle escalated issues, while fostering a positive team environment.

Knak is looking for a Senior Product Marketing Manager to develop engaging stories and sales materials, craft strategic messaging, drive business growth, and support sales efforts. Responsibilities include strategic communication, marketing campaigns, sales support, content development, and market analysis.

The role involves leading the sales team to scale revenue, creating a sales culture, building relationships with enterprise customers, optimizing sales processes, and collaborating with various stakeholders to drive growth in a SaaS environment.

As a Customer Success Manager at Knak, you will build strong customer relationships, focusing on understanding their goals and outcomes. You will develop success plans, measure results, provide training, identify at-risk customers, and foster product adoption, while representing customer feedback to drive improvements.

Knak is seeking a Senior Product Designer to join their dynamic design team, working on a leading platform for email marketing. The role involves collaborating with cross-functional teams, conducting research, and designing features based on user needs and market trends. The Senior Product Designer will play a key role in driving Knak's success and improving customer experience.