The Senior Customer Success Manager builds relationships with high-value customers, drives engagement and adoption of Hootsuite products, and ensures customer success and satisfaction through strategic planning and support.

Develop and execute AEO and SEO strategies to improve visibility across AI-driven platforms, collaborating with teams, monitoring performance, and recommending innovations.

The Customer Success Manager will manage customer relationships, ensure user adoption of products, support business goals, and achieve revenue retention and growth.

The Account Manager, Scale will manage relationships with existing customers, drive renewals, upsell opportunities, and ensure customer satisfaction while collaborating with other teams.

The Senior Account Executive, Enterprise Sales is responsible for acquiring new enterprise customers, managing sales cycles, and developing long-term partnerships. The role requires strategic planning, forecasting, and collaboration with internal teams to achieve sales targets.

The Account Executive in Enterprise Sales is responsible for acquiring new business, managing the sales pipeline, and delivering product presentations, while collaborating with internal teams to ensure customer success.

The Staff Data Analyst partners with teams across Marketing, Sales, and Customer Success to optimize resource deployment, analyze performance, and drive actionable insights supporting revenue goals.

The Recruiter will manage recruiting initiatives for Sales, Customer Success, and Professional Services teams, focusing on diverse candidate sourcing and selection in line with the global recruiting operations framework.

The Account Executive will acquire new mid-market customers, navigate sales cycles, present solutions, and partner with teams for customer success.