Jobs at Evertz

Provide helpdesk and desktop support across Windows, Linux, and macOS environments. Administer user accounts, endpoint security, patching, devices, Microsoft 365, networking, wireless access points, printers, and shared office technologies. Troubleshoot hardware and software issues, document resolutions, and support IT deployments, office moves, projects, and continuous improvement initiatives.

Design and develop precision mechanical and electro-mechanical enclosures, fixtures, test jigs, tools, and gauges using 3D CAD. Collaborate with engineers and suppliers, manage design changes, coordinate prototypes and production builds, create drawings and bills of materials, estimate costs, qualify parts and assemblies, and support manufacturing by resolving production issues. The role also involves investigating packaging technologies and carrying designs through release and production.

Validate broadcast and AV hardware, firmware, and software releases through manual and automated testing. Create and execute test plans, procedures, and conformance forms; track deficiencies in JIRA; collaborate with development and test teams on issue resolution; train manufacturing and test staff; perform part validations; and provide technical support to service teams.

Provides administrative and coordination support for the Sales team, primarily preparing accurate quotes, reports, customer documentation, and sales materials. Coordinates cross-functional communication with Sales, Inside Sales, Solutions, and R&D; tracks deadlines and sales metrics; supports campaigns, customer visits, CRM records, reception coverage, and related administrative tasks.

Leads software upgrade and regression projects for large-scale broadcast and media systems. Manages scope, schedules, resources, testing, equipment, deployment coordination, risks, documentation, stakeholder communication, quality assurance, and project closeout. Serves as the primary liaison among customers, engineering, regression, product, support, and service teams to deliver upgrades according to agreed specifications and timelines.

Supports domestic and international trade shows by managing equipment inventory, shipping and customs logistics, demo-system staging, pre-wiring, booth setup, teardown, and asset returns. Maintains records, coordinates freight and documentation, organizes storage areas, and collaborates with logistics, demo, product management, and engineering teams. The role includes hands-on equipment handling, occasional travel, and continuous improvement of event logistics and inventory processes.

Coordinate customer return requests and issue Return Merchandise Authorizations for hardware. Manage warranty replacements, repair shipments, replacement quotes, customer communications, payments, status updates, and accurate records. Collaborate with Production, Logistics, Sales, Administration, and Technical Support to ensure returns follow established procedures and customers receive timely, seamless service.

Processes customer and internal orders, creates sales orders in a custom billing system, organizes delivery and payment details, monitors ship dates with Production, and communicates order updates, revisions, delays, and transit changes to customers, sales representatives, project managers, and internal teams.

Coordinates the planning and execution of tradeshows, conferences, sponsorships, and events. Responsibilities include booth and service arrangements, attendee registration, budgeting, contracts, payments, cross-functional communication, deadline tracking, event research, lead distribution, performance monitoring, ROI tracking, and database maintenance.

Develops, optimizes, and sustains SMT manufacturing processes for broadcast and video transmission equipment. Provides production-line engineering support, leads root-cause investigations, improves yield and throughput, supports NPI and process validation, analyzes solder defects, validates equipment and materials, monitors process metrics, and ensures compliance with IPC and customer quality standards.

Supports daily office operations through administrative duties, data entry, document and file preparation, and coordination with internal teams, sales staff, and customers. The role requires managing multiple priorities, improving organizational efficiency, and maintaining accurate records in a fast-paced in-office environment.

Provides administrative support for daily office operations and the global sales team. Responsibilities include data entry, document and file organization, report preparation, managing multiple priorities, and supporting pre- and post-sale activities. The role requires strong organization, communication, multitasking, problem-solving, and time-management skills in a fast-paced, in-office environment.

Provides administrative support to government sales and business development teams by coordinating calendars, meetings, documentation, customer visits, tradeshows, correspondence, sales opportunities, CRM records, and pipeline metrics. Serves as a communication point between departments, tracks deadlines and deliverables, supports government stakeholder logistics, and maintains accurate records and reporting. The role is full-time and in-office in Burlington, Ontario.

Coordinates SLA-related activities across sales, internal teams, and customers. Reviews and approves RMA requests, supports customer service reviews, documents action items, escalates tickets, communicates service issues, maintains SLA spare and return records, and follows up on outstanding RMAs. The role also supports SLA renewals, provides occasional weekend on-call coverage, and requires strong organization, communication, problem-solving, and Microsoft Office skills.

The evTOC Applications Engineer provides technical customer support, performs software and hardware validation, collaborates with teams to improve products, and maintains testing equipment.

Configure and deploy AWS-based evertz.io environments for media customers, support proof-of-concepts and technical evaluations, translate customer workflows into technical solutions, and collaborate with engineering, product, and SRE teams. The role develops deployment templates, scripts, and documentation while improving platform scalability, automation, usability, and performance. It requires broadcast technology knowledge, cloud infrastructure experience, scripting skills, customer communication, and international travel.

Design and develop automated test setups for broadcast and telecommunications equipment. Program test automation using LabVIEW and Python, install and operate electronic testing systems, analyze results, troubleshoot failures, identify root causes, repair returned devices, and train team members. The role also involves testing routers, fiber transmission systems, multi-viewers, and SDVN technologies in an in-office manufacturing environment.

Develop and advance state-of-the-art software for an evolving broadcast technology product. Responsibilities include selecting technologies, translating ambiguous requirements into technical plans, researching emerging domains, prototyping solutions, implementing new systems, and contributing to architecture decisions. The role requires cross-functional collaboration with teams and vendors, independent problem-solving, and continuous learning across diverse programming languages and technologies.

Design, integrate, and verify RF receiver chains, analog circuits, and advanced RF systems across HF-Ka bands. Perform link budget, noise figure, interference, propagation, and RF performance analyses. Conduct hands-on bench testing using VNAs, spectrum analyzers, signal generators, and oscilloscopes. Support qualification testing, root-cause analysis, requirements review, documentation, and cross-functional system integration with firmware, signal processing, and mechanical engineering teams.

Designs scalable IP and hybrid network architectures for broadcast, media, telecom, and service-provider customers. Leads infrastructure discovery, migration planning from SDI to IP, topology and bill-of-materials development, customer presentations, RFP support, commissioning, troubleshooting, and post-deployment advisory work. Requires strong networking expertise, media-transport knowledge, customer-facing communication skills, and willingness to travel 20–40%.