Jobs at Credit Acceptance Corporation

Own the technical delivery, automation, integration, security, and reliable operation of workforce applications including ADP, Jira, and Confluence. Build workflow automation and AI-powered self-service using scripting, APIs, low-code tools, and governed agents. Partner with business stakeholders to improve productivity, manage enterprise application portfolios, monitor production services, perform root-cause analysis, and establish secure, reusable engineering standards. Mentor peers and support testing, releases, documentation, adoption, and on-call operations.

Designs, builds, and operates AI-powered ServiceNow self-service and workflow capabilities. The role develops reusable actions, secure integrations, conversational experiences, knowledge retrieval, and automated fulfillment while enforcing access controls, testing, governance, and auditability. Responsibilities include production reliability, monitoring, regression automation, root-cause analysis, release management, outcome measurement, technical leadership, code and design reviews, mentoring, and collaboration with product, business, security, workplace, and enterprise AI teams.

Sets enterprise-wide technical strategy as the senior-most individual contributor in Technology. Owns target architecture, agentic AI foundations, cloud migration to AWS and Databricks, data platforms, model serving, experimentation, marketplace systems, performance, resilience, security, and auditability. The role requires hands-on engineering involvement, including code reviews, proofs of concept, design reviews, and incident analysis, while influencing teams and executives without formal authority and developing staff and principal engineers.

Leads the Platform Services organization, managing teams that build internal developer tooling, shared engineering services, golden-path templates, development environments, and AI-assisted development capabilities. Owns platform strategy, service reliability, security, adoption, productivity measurement, and consolidation of duplicated services. Partners with infrastructure and delivery teams, manages budgets and roadmaps, recruits and develops engineering leaders, and drives organizational change and engineering excellence.

Leads the vision, architecture, strategy, and execution of enterprise data platforms supporting scalable analytics and AI initiatives. Oversees modern data technologies, production reliability, FinOps, governance, architecture standards, and cross-functional delivery. Builds and mentors engineering teams, communicates with executives, evaluates third-party technologies, resolves critical production issues, and drives continuous improvement. The role is remote with occasional planned travel to the Southfield, Michigan office.

Leads and mentors cross-functional engineering teams building and operating distributed, API-driven, cloud-native platforms. Owns technical strategy, architecture, delivery outcomes, engineering excellence, operational reliability, and API lifecycle governance. Drives Agile, DevOps, cloud migration, observability, and incident management practices. Establishes responsible AI adoption across software development and guides delivery of AI-enabled products, including agentic solutions, with appropriate evaluation and controls.

Designs and builds scalable, reliable, observable batch and streaming data pipelines and models. Partners with stakeholders on data integration, validates data quality, writes tests, participates in code reviews, documents solutions, troubleshoots production issues, and aligns technical work with business needs. The role requires strong programming, database, data modeling, governance, and Databricks knowledge, with preferred experience in Spark, AWS data services, CI/CD, testing, orchestration, and transformation frameworks.

Lead and execute ML/AI strategy, design and deploy production-grade ML and GenAI solutions, mentor MLEs, collaborate with cross-functional teams, and build scalable, secure ML/LLM platforms and inference pipelines to drive business impact.

Owns the technical strategy, roadmap, requirements, and delivery of scalable data solutions. Partners with business, product, design, and engineering teams to prioritize high-impact features, assess vendors, guide architecture, incorporate AI strategies, and resolve technical issues. The role requires strong BI and data warehouse expertise, technical leadership, stakeholder communication, agile product development, customer delivery support, and mentoring responsibilities.

The Senior Data Modeler designs and maintains data models, supports AI-driven practices, and collaborates on data lifecycle processes. Responsibilities include translating business needs into data structures, ensuring data governance, and supporting analytics and AI use cases.

Senior individual contributor owning AI/ML products end-to-end: discover opportunities, define roadmaps, make build-vs-buy decisions, lead vendor evaluations and cross-functional delivery, monitor KPIs and operational signals, and drive continuous improvement and adoption.