Jobs at Clio

Lead the architectural design of machine learning systems, develop high-impact models, and mentor junior data scientists while ensuring data transparency and ethical AI practices.

As a Platform Engineer for Databases, you'll optimize MySQL infrastructure, solve performance problems, automate processes, and ensure database reliability in a collaborative team setting.

Lead go-to-market and product adoption for assigned product portfolios. Build positioning, messaging, and launch campaigns; enable internal teams; run experiments and market research; track KPIs and drive feature adoption through data-informed strategies and customer insights.

Lead end-to-end product design for Clio's Fintech/payments area: conduct customer research, frame opportunities, prototype and ship AI-enabled workflows, improve design systems, measure impact, and mentor other designers.

The Staff Editor & Content Strategist will oversee high-visibility writing, ensure editorial quality, manage projects, and facilitate collaboration across teams to deliver strategic content.

Clio seeks a Senior Software Developer to build innovative voice and messaging solutions. Responsibilities include working in agile teams, optimizing performance, and mentoring developers while leveraging Node.js and AWS technologies.

Lead vision, strategy, and roadmap for platform-level experience across Clio's product suite. Translate research and analytics into incremental roadmaps, define success metrics, and drive cross-functional execution with design and engineering. Unify navigation, global utilities, shared surfaces, and platform APIs to create a coherent, product-led SaaS experience.

Build and deploy NLP and generative AI solutions using transformer-based and other ML models. Develop LLM-based features, preprocess complex unstructured data, collaborate with engineering, product, and MLOps teams, and iterate in an agile, cross-functional environment to improve customer workflows and efficiencies.

Lead technical strategy and demo strategy for Clio's financial products, guide law firms on billing, reporting, and trust accounting compliance, build proofs-of-concept, enable sales, support full sales lifecycle, and feed product roadmap with market feedback.

The Senior Systems Developer will automate processes, build integrations, manage infrastructure utilizing modern tools, and mentor junior team members while enhancing automation strategy.

Lead a systems engineering team to design, deploy, and operate scalable AWS infrastructure. Author infrastructure-as-code, improve observability and automation, mentor engineers, partner with product teams on security, reliability, and performance, and hire top talent to support global SaaS capabilities.

The Director, Finance Systems leads strategy and implementation of finance and FP&A systems, ensuring data integrity and governance while driving automation and user-friendly processes across finance operations.

Lead a product portfolio for Clio's core case management experience, utilizing legal expertise to drive innovation and user adoption while simplifying attorney workflows with AI tools.

The Sales Operations Specialist will drive operational excellence, enhance sales efficiencies, perform data analysis, and support forecast meetings while collaborating cross-functionally to optimize revenue operations.

Lead strategic partnerships with Big Tech, legal tech, ISVs and integrations. Build pipeline, negotiate complex deals, coordinate with Product, Engineering, GTM, Legal, and mentor BD team. Execute monetization strategies, drive revenue and cross-functional alignment, and manage partner relationships to deliver measurable growth.

Lead and grow the CS Platforms team operating the post-sale technology stack (Salesforce Service Cloud, CS and Professional Services tooling). Build and ship CS-domain AI agents and automations using Claude and GitHub workflows, manage build-vs-buy vendor decisions, partner with Data Engineering, and set the roadmap with Customer Success, Support, and Revenue Operations stakeholders.

The Manager of Account Management is responsible for leading a team to enhance customer success, drive retention, and foster relationships while optimizing processes and workflows for a SaaS environment.

Lead end-to-end product design for real-time insights, reporting, and analytics in a legal SaaS product. Translate complex data and domain logic into scalable, accessible UI patterns, prototype AI-powered features, conduct customer research, and partner with product and engineering to drive strategy, launches, and iterative improvements.

Hands-on technical leader building and operating client-facing invoicing features in Clio Manage. Own full lifecycle from design to monitoring, collaborate across payments, accounting, and reporting teams, review code, mentor others, and work in an agile, cross-functional environment.

Run strategy and training onboarding sessions, drive customers to first value, manage multiple client cases, own account health and churn prevention, mentor junior teammates, contribute to knowledge base, collaborate with Sales and Enablement, customize onboarding journeys, and identify process improvements to meet KPIs.