The Technical Account Manager will manage post-sale relationships with key clients, addressing technical issues and ensuring client satisfaction. Responsibilities include onboarding, maintaining communication with clients, and analyzing client needs for potential upgrades. The role requires problem-solving skills and strong relationship-building capabilities.

The Senior Product Manager will oversee the development and launch of new products for legal practice management software, collaborating with stakeholders, conducting market research, and ensuring timely delivery with cross-functional teams, while focusing on customer-centered problem solving and growth opportunities.