Jobs at Benevity

Provide day-to-day client support as the subject matter expert for assigned clients, resolve escalations, maintain SLAs, run training, create resources, communicate issues to development, and deliver data-driven insights from CSAT and user feedback.

Lead and grow the Data Governance function, operating the data catalog (DataHub), defining data quality frameworks and SLAs, managing access and classification, running audits, enabling domain stewardship, aligning compliance with Legal and Security, and building cross-functional governance programs and tooling integrations to enforce data quality and entitlement policies.

Lead platform architecture for data and AI at enterprise scale: define end-to-end data flows, governance, AIOps, reliability standards, and reusable patterns; mentor engineers, run architectural reviews and ADRs, and ensure secure, auditable, cost-effective AI/data solutions.

Support financial planning and analysis for global payments: build and maintain financial models, monitor payments metrics, partner with Product/FinOps/Engineering, prepare management reporting, and drive process improvements using AI and automation.

Lead product positioning, go-to-market strategy and launches. Provide voice-of-customer insights, develop persona-based messaging, enable sales with content and cross-functional launch plans, and manage product lifecycle to drive adoption, retention and revenue.

Lead product positioning, messaging, and go-to-market strategy for Benevity solutions. Drive end-to-end product launches, voice-of-customer research, enablement content, cross-functional collaboration, and lifecycle management to increase sales, adoption and retention.

Lead Benevity's AML governance as second-line assurance: own AML program documentation, FINTRAC examination readiness, risk-based assessments, and role-based AML training. Coordinate remediation with Fraud and Finance, monitor cross-border regulatory developments (FINTRAC, BSA/FinCEN, OFAC), leverage AI and OneTrust for automation, and advise Legal, Finance, and operations on compliance implications for products and onboarding.

Lead Benevity's brand visual identity and creative operations. Develop brand and web strategy, direct creative execution across campaigns and product launches, manage intake/prioritization, mentor designers, oversee agencies and budgets, and maintain the brand design system to ensure consistent, accessible, high-performing creative.

Own full new-logo enterprise sales cycle across assigned territory: build and manage pipeline, engage C-level stakeholders, lead discovery and solution presentations, close complex multi-stakeholder deals, forecast weekly, and collaborate cross-functionally to deliver exceptional client experiences.