Jobs at Benevity

Build and operate production ML and GenAI systems, including data pipelines, model serving, RAG applications, agents, evaluation frameworks, guardrails, monitoring, and MLOps practices. Translate business needs into technical plans, optimize performance and cost, conduct design and code reviews, troubleshoot pipelines, and mentor engineers while collaborating with product managers, data scientists, and engineering leaders.

Designs and implements secure architectures across applications, infrastructure, cloud environments, and operations. Conducts threat modeling, risk assessments, architecture reviews, and vendor security reviews; develops security standards and controls as code; supports incident response, monitoring, and compliance with NIST, ISO 27001, SOC 2, and GDPR. Partners with engineering, product, IT, DevOps, and compliance teams while mentoring technical staff and promoting secure development practices.

Own and optimize end-to-end go-to-market operations across the revenue lifecycle. Responsibilities include bookings audits, financial reporting, pipeline reviews, forecasting, executive communications, GTM metric management, process documentation, enablement, and performance analytics. The role partners with Sales, Marketing, Finance, Customer Success, and Revenue Operations while improving sales technology adoption, data quality, reporting, and seller productivity.

Lead complex RFx responses from intake through submission, write executive summaries and solution narratives, manage proposal content in Loopio, review submissions for quality, support bid/no-bid decisions, improve proposal processes, and mentor other writers. Partner with Sales and subject matter experts to develop win strategies, respond to questionnaires, maintain content governance, and provide sales support.

Leads Benevity’s client education strategy, designing personalized learning experiences, content architectures, certification programs, and adaptive delivery. Develops and improves eLearning, microlearning, video, workshops, webinars, and in-product guidance using LMS, UX, and generative AI capabilities. Collaborates cross-functionally to embed education into the client experience, evaluates program effectiveness through data and feedback, and drives continuous improvement, adoption, utilization, and retention.

Lead revenue FP&A and Revenue Operations, including target-setting, forecasting, financial modeling, executive reporting, KPI standardization, and sales compensation planning. Partner with Sales, Client Success, Marketing, Finance, and executives to connect go-to-market drivers with financial outcomes. Oversee revenue reporting, reconciliation, commission administration, controls, planning systems, and a team spanning Revenue Operations and FP&A.

Manage Salesforce users, permissions, configurations, workflows, reports, dashboards, integrations, and data administration. Partner with cross-functional stakeholders to gather requirements, design scalable CRM solutions, provide user support and training, test enhancements, investigate issues, and manage platform releases. Coordinate work through Agile ceremonies and tools including Jira, Confluence, and Asana while supporting Revenue Operations, Sales, Marketing, Finance, and Client Success.

The External Communications Manager leads media relations, PR agency coordination, executive visibility, thought leadership, and crisis communications. The role develops executive points of view, ghostwrites speeches and articles, secures media and speaking opportunities, maintains crisis communication plans, and ensures external messaging aligns with Benevity’s brand narrative and research.

Leads multiple software engineering teams delivering DevX, SDLC, and core SaaS capabilities. Owns delivery commitments, staffing, budgets, performance management, technical direction, release adoption, reporting, and innovation initiatives. Coaches engineering leaders, partners with Product and internal stakeholders, and promotes AI-assisted development and cloud-based engineering practices.

Lead product positioning, messaging, and go-to-market strategy for Benevity solutions. Drive end-to-end product launches, voice-of-customer research, enablement content, cross-functional collaboration, and lifecycle management to increase sales, adoption and retention.