Jobs at Benevity

Serves as the post-sales technical lead for assigned B2B SaaS clients, guiding platform decisions, configurations, enhancements, training, technical escalations, and issue resolution. Partners with Client Success and internal SMEs to optimize client programs, improve adoption, analyze data, identify risks, and recommend growth opportunities. Builds trusted client relationships, manages stakeholder expectations, and develops program health reviews that drive business outcomes.

Serves as the post-sales technical lead for assigned B2B SaaS clients, guiding platform decisions, configurations, technical changes, escalations, training, and issue resolution. Partners with Client Success and internal SMEs to optimize programs, improve adoption, identify risks, and deliver strategic recommendations based on client data. Builds trusted client relationships, manages stakeholders, communicates timelines, and drives scalable outcomes aligned with client business and CSR objectives.

Provide hands-on technical leadership for Benevity’s data platform. Design and build scalable streaming and batch pipelines, AWS lakehouse and medallion architecture, metadata governance, semantic layers, and data products. Establish configuration-driven workflows, data contracts, quality standards, observability, and automated CI governance. Partner with architects and product stakeholders, develop AI-assisted engineering tools, document architecture, deliver proofs of concept, and mentor engineers while guiding platform modernization.

Develop machine learning and statistical models for recommendations, predictions, classification, personalization, anomaly detection, and other SaaS product features. Perform data exploration, feature engineering, experimentation, model evaluation, and advanced analytics. Collaborate with product, AI engineering, and data teams to deploy production models, build training pipelines and monitoring tools, and communicate insights. Contribute to ethical, robust, interpretable, and scalable AI solutions.

Owns the infrastructure, security, deployment lifecycle, governance, and integrations for Benevity’s internal applications. Responsibilities include building AWS environments, managing access through Okta, monitoring vulnerabilities, maintaining application inventories, establishing integration standards, developing reusable integrations with enterprise systems, and deciding whether inherited applications should be retained, migrated, or retired. The role also supports Workato, BigQuery, dbt, Fivetran, Tableau, and AI tooling while partnering with stakeholders on technical strategy and estate health.

Monitor, investigate, and respond to cybersecurity and financial fraud incidents, including account takeovers, payment anomalies, and suspicious activity. Lead incident triage, root-cause analysis, threat hunting, detection improvements, playbook development, and automation initiatives. Collaborate with Legal, Finance, and business teams while mentoring junior analysts and improving fraud operations processes through AI and machine learning.

Lead product positioning, messaging, and go-to-market strategy for Benevity solutions. Drive end-to-end product launches, voice-of-customer research, enablement content, cross-functional collaboration, and lifecycle management to increase sales, adoption and retention.

Develop and execute full-funnel enterprise demand generation strategies across webinars, email, paid media, and partner channels. Own lead volume and pipeline targets, collaborate with product marketing and cross-functional teams, and optimize campaigns using performance analytics. Translate market insights into campaigns, improve conversion quality, and provide strategic recommendations to leadership while supporting global B2B SaaS growth.

Art Director responsible for owning and evolving Benevity’s visual identity across digital, print, campaigns, video, motion, web, and product launch experiences. The role leads creative concepting, asset production, design audits, brand guidelines, and cross-functional creative direction. It also includes mentoring designers, championing AI-powered design tools, and managing creative intake, prioritization, timelines, and team capacity.

Own product positioning, messaging, go-to-market strategy, launches, lifecycle management, voice-of-customer insights, and sales enablement. Partner cross-functionally with Product, Sales, Client Success, and Marketing teams to drive product adoption, retention, and revenue. Develop persona-based messaging, launch plans, competitive differentiation, and enablement content for Benevity’s SaaS solutions. This is an 8-month term position.

Develop and execute product positioning, messaging, go-to-market strategies, and launch plans for Benevity’s SaaS solutions. Conduct market and customer research, create sales enablement content, advocate for products internally, and collaborate with Product, Sales, Client Success, and Marketing teams to drive adoption, retention, and revenue throughout product lifecycles.

Leads global corporate, indirect, and transfer-pricing tax compliance across Canada, the United States, and Europe. Owns consolidated tax provisions under ASC 740, tax reporting, disclosures, deferred tax strategies, research, and legislative analysis. Provides technical tax guidance, trains business teams, collaborates cross-functionally, and manages strategic tax initiatives. The role requires autonomy in a high-growth SaaS environment and proficiency with NetSuite, CCH iFirm, and Avalara.

Own full new-logo enterprise sales cycle across assigned territory: build and manage pipeline, engage C-level stakeholders, lead discovery and solution presentations, close complex multi-stakeholder deals, forecast weekly, and collaborate cross-functionally to deliver exceptional client experiences.