Atlassian Offices

Manage a ~40-account mid-market portfolio to drive net-new growth and expansion. Own full sales cycle, develop account/territory plans, lead cross-functional deal teams, build C‑suite relationships, qualify and close complex multithreaded deals using outcome-based selling, forecast pipeline, and collaborate with channel, product, and customer success. Occasional travel for customer meetings and team events.

Build and improve Confluence AI experiences across frontend, backend, and AI integrations. Own features from design through launch, apply generative AI, retrieval, agents, and evaluation techniques, create automated quality testing, monitor production performance, run adoption experiments, and collaborate cross-functionally. Mentor engineers and contribute to architecture, observability, testing, safeguards, and scalable software delivery.

Provides strategic and technical guidance to enterprise customers using Atlassian products and solutions. Partners with stakeholders to address business challenges, improve enterprise agility, map operating practices to product capabilities, and implement strategy and planning tools. Creates prescriptive solution content, supports adoption and enablement, advocates for customer needs internally, and identifies expansion opportunities. The role requires significant SaaS and customer-facing experience, expertise in enterprise strategy and Agile tools, AI integration familiarity, and up to 30% travel.