Top Operations Jobs in Toronto

Lead compensation strategy, program design, governance, and regulatory reporting across the enterprise. Provide expert advisory to senior leaders, develop analytics and communications, manage external providers, execute operational programs, and drive change management to align compensation with business objectives and regulatory requirements.

Supports retail employees and leaders across Western Canada throughout the employee lifecycle. Responsibilities include coaching leaders, managing employee relations, supporting investigations, onboarding, performance and engagement programs, workforce planning, compliance, retention, talent movement, and organizational change. The role partners with Retail Operations, Talent Acquisition, and the broader People Team while using workforce data and employee feedback to improve people programs and the retail employee experience.

Operate and mature the company’s security and compliance program by maintaining controls, policies, evidence, risk registers, vendor reviews, customer questionnaires, audit activities, privacy documentation, training, and incident-response readiness. Partner with engineering and cross-functional teams to manage remediation, assess security risks, support SOC 2 assurance, and improve customer evidence readiness without unnecessary bureaucracy.

Lead Omnex from inception as Co-Founder and CEO, setting strategy, refining the ICP, pricing, and positioning, developing ecommerce seller customers, and driving pilots into paid engagements. Partner with product and engineering teams to ship V1, lead the seed fundraising process, recruit the founding team, and establish company culture. The role requires prior venture-backed founding experience, B2B SaaS go-to-market success, fundraising ability, talent leadership, ecommerce expertise, and seller-community connections.

Lead LucentAI as Co-Founder and CEO, setting strategy, refining market positioning, developing customer pilots, converting design partners, guiding V1 product development, raising seed capital, recruiting the founding team, and establishing company culture. The role focuses on building an AI-native litigation operations venture for small-to-mid-sized insurance-defense firms, with support from FutureSight’s engineering, design, growth, fundraising, and venture-building teams.

Join the e-Business Application Operations Support team to improve reliability of Java-based digital systems. Lead incident response, implement monitoring and automation, manage releases and capacity, participate in on-call rotation, and collaborate across engineering, security, and operations to reduce MTTR and ensure scalable, secure, fault-tolerant services.

Manage loan document administration and accounting investigations for corporate lending; act as first escalation for exceptions; reconcile periodic reports; lead and guide team members; drive process improvements, ensure documentation and compliance, and maintain operational controls and stakeholder communication.

Supports complex business applications, systems, infrastructure, and production environments. Responsibilities include incident and outage management, application deployment, change management, monitoring, disaster recovery, technical troubleshooting, vendor coordination, testing, documentation, and on-call support. The role also contributes to infrastructure projects, system optimization, security, lifecycle management, process improvements, and cross-functional technology initiatives.

Leads the operational strategy, reliability, security, compliance, support, incident management, and continuous improvement of Workday and other HR technology systems. Oversees cyclical HR processes, biannual Workday releases, operational readiness, access controls, audits, change management, service restoration, root cause analysis, and stakeholder communications. Builds and develops multidisciplinary teams while partnering with HR, risk, business, and technology leaders.

Supervise warehouse and last-mile delivery operations, including shipping, receiving, dispatch, inventory, route planning, driver check-ins, package processing, safety compliance, reporting, and customer issue resolution. Assign work, monitor productivity, train staff and drivers, audit delivery documentation, maintain records, and support employee performance management in a fast-paced, shift-based warehouse.

Own the evolution of HubSpot and the broader go-to-market technology ecosystem. The role designs scalable system architecture, redesigns revenue processes, translates business requirements into workflows, establishes governance, advises cross-functional leaders, evaluates AI-enabled tools, and supports adoption of process improvements. It requires 4–6 years of revenue or sales operations experience, hands-on CRM expertise, strong analytical and stakeholder management skills, and practical AI experience.

Leads global governance and operational oversight for a pharmaceutical customer’s portfolio of product development projects. Responsibilities include strategic account management, operational standards, contractual and financial performance, resource forecasting, client relationship management, escalation planning, governance committees, sales support, and adherence to IQVIA best practices. Requires extensive pharmaceutical or CRO industry experience, strong leadership, negotiation, communication, and decision-making skills, and up to 25% travel.

Support Real Assets and Portfolio Management by delivering accurate finance data, performance analysis, transaction and cashflow support, partner/third-party oversight, valuations assistance, governance and quarterly reporting. Drive continuous improvement, contribute to enterprise data initiatives, and collaborate with cross-functional finance teams to enable strategic decision-making.

Supports daily FIU and EAML operations by creating alerts and investigation cases, submitting divestiture forms, coordinating document translations, and completing administrative tasks. Ensures accurate, timely workflow output while collaborating with peers, adapting to changing work volumes, and learning new procedures. Requires knowledge of anti-money laundering, terrorist financing frameworks, and applicable regulatory requirements.

Leads operational excellence across Canadian retail, office, and industrial real estate portfolios. Develops operational strategies, standards, maintenance programs, technology platform roadmaps, compliance processes, vendor programs, analytics, risk assessments, and enterprise initiatives. Provides budget guidance, supports certifications, advises senior leaders, and drives cross-functional adoption, continuous improvement, customer satisfaction, and measurable business performance.

Performs financial analysis, project pricing, budgeting, forecasting, profitability reporting, AR/AP oversight, payroll coordination, reconciliations, and month-end and year-end close support. Develops client and management reports, analyzes variances and KPIs, maintains financial models, strengthens internal controls, and improves finance processes. Works with senior management, program managers, clients, vendors, and employees in a fully remote Ontario-based role.

Leads regulatory reporting initiatives and requirements management for capital markets projects. Analyzes regulatory impacts, data trends, integrity issues, processes, risks, and scope changes using analytics and visualization tools. Defines current and future states, maintains requirements traceability, supports testing and implementation, manages work packages and stakeholders, and mentors business analysts. The role also contributes to governance, project planning, vendor proposals, operational readiness, and executive communication.

The Process Transformation Consultant leads large-scale process improvements in Group Benefits Operations, driving measurable results through Lean Six Sigma methodologies and data-driven analysis.

Leads day-to-day print and post production operations across U.S. and Canadian Retirement, including fulfillment, imaging, vendor delivery, quality, SLAs, continuity, and compliance. Owns financial governance, budgeting, forecasting, reporting integrity, cost transparency, and expense reduction. Sets analytics and reporting strategy using Power BI and data warehouses, develops managers, strengthens controls and audit readiness, and partners with Finance, Procurement, IT, Product, and transformation teams.

Supports middle-office and operational processes for CLO and CFO portfolios, including trade settlement, transaction lifecycle management, legal document review, waterfall calculations, cash and position reconciliations, investment restriction testing, reporting, KYC onboarding, and coordination with administrators, service providers, legal, accounting, and investment teams.

Manage onboarding, offboarding, employee records, benefits administration, HR inquiries, and employment compliance for teams in Canada and Poland. Execute accurate payroll cycles, remittances, reconciliations, year-end filings, terminations, audits, and payroll improvements. Support office management, inventory, staff lunches, and social events while maintaining confidentiality and delivering a positive employee experience.

Supports Canadian oncology field sales and marketing teams by executing field sizing, targeting, segmentation, incentive compensation analyses, promotional material coordination, MLR reviews, communications, roster management, HCP contracting, events, and onboarding/offboarding. Partners with Analytics, Marketing Operations, IT, HR, Training, and Events to deliver compliant commercial operations programs efficiently and on time.

Lead and build Square's global commercial operating system, owning Deal Desk, pricing operations, strategic deal support, and commercial governance. Drive pricing execution, approval workflows, AI-enabled automation, reporting, and cross-functional alignment to increase deal velocity, consistency, and profitability while managing a global team.

Lead GTM strategy and operations for Global Account Management to improve retention, reduce churn, and drive expansion. Build coverage models, book construction, KPIs, dashboards, and operational cadence. Automate workflows and AI-driven experiments across CRM and GTM tools. Partner cross-functionally with Data Science, Product, Engineering, Finance, and AM to translate strategy into scalable programs, technical requirements, and measurable impact.

Lead GTM strategy and revenue operations for global Sales: design segmentation, territory and coverage models, analyze funnel and productivity, run WBR/MBR cadence, lead cross-functional programs, translate goals into technical requirements, and champion AI/automation to improve sales productivity and execution.