About Invisible
Invisible is the operations innovation company transforming how companies are built and run.
We’re a tech-enabled services company providing AI-enabled solutions to our clients. Invisible partners with leading model providers like OpenAI and Cohere to help train the most advanced language models. These partnerships with AI firms provide early access to best-practice AI research and LLMs, enabling efficient automation and optimization of complex processes. We also partner with Fortune 500 companies to automate tasks such as menu management for DoorDash and claims processing for American Family Insurance, significantly improving quality while reducing cost and time to completion.
Customers choose us for our curated pool of on-demand global experts; our flexible orchestration platform that seamlessly blends advanced technology with elite talent; and our outcomes-based pricing. Invisible has 10x’d our revenue in the last two years, is highly profitable, and was recently ranked #3 in Artificial Intelligence on Inc. 5000’s annual list of fastest-growing private companies in America.
Invisible has experienced exponential growth, quadrupling in size year over year for the past three years. At the beginning of 2024, we surpassed an Annualized Revenue Run Rate of $100 million and continue to grow at speed. We operate as a profitable business and own a majority of the company, going against the grain in the venture-backed AI space. We look for like-minded individuals to join us as we aim to grow into the largest services firm in the world that bridges the gap between AI and enterprise success.
About The Role
As a Staff Software Engineer with our Marketplace team, you will design and implement solutions on a team focused on supporting our massive and rapidly growing agent workforce that executes manual tasks and performs AI training. This team is building an “Uber for the services industry” - we match clients that need repetitive knowledge work done efficiently and at quality with skilled humans that can provide that service. We build software products to manage pricing, talent onboarding, quality frameworks, talent mobility, demand forecasting, and the other complex features required by a dynamic and globally distributed marketplace.
What You’ll Do
- Lead projects with high technical complexity in coordination with multiple engineering and product operations managers
- Mentor engineers at all levels within the Professional Services group
- Participate in the hiring process for all levels within engineering
- Influence engineering strategy across multiple systems and industry verticals
- Uncover and eliminate architectural gaps to accelerate engineering in your area
- Partner with product engineering to convert your tactical impact into long-term ROI
What We Need
- 8+ years of software engineering work experience
- Experience working with fully remote teams
- Demonstrated experience partnering with multiple teams on large-scope projects
- Demonstrated experience presenting on technical topics to non-technical stakeholders
- Demonstrated experience authoring and maintaining excellent org-wide documentation
- You will need to research and synthesize information about new technologies, explain them to the engineering organization, and evangelize their usefulness in our platform
- Demonstrated independence in project management around ambiguous problems
- Strong experience with these technologies:
- Backend: Python Web Frameworks (Flask, Django, FastAPI, etc.)
- Frontend: React
- Data Management Systems (PostgreSQL, Elasticsearch, Cassandra, Kafka, etc.)
- Cloud Deployment using Kubernetes (with observability)
Remote w/ Meeting Ready Hours = 10am - 3pm EST
What’s In It For You
We believe in recognizing exceptional work with exceptional benefits. That’s why we empower our Partners to work remotely around the world on a schedule that suits their lifestyle. Our Partner Pay Model is fully transparent and designed for co-ownership, recognizing that professionals have unique needs. We balance profitability and growth by reinvesting annual profits to fuel expansion and fairly compensate our Partners. Over 65% ownership is in the hands of our Partners, and we’re committed to buying back Partner shares every year according to our formal liquidity plan. This ensures liquidity for those who choose to sell their stake in the company.
Compensation:
- Base: $195,000
- Base + Bonus Target: $260,000
- Equity: This role is eligible to participate in Invisible’s equity plan
The amount listed above is the expected annual base salary for this role, subject to change.
Country Hiring Guidelines:
Invisible hires new team members in countries around the world. All our roles are remote,. However, some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Accessibility Statement:
We’re committed to providing reasonable accommodations for individuals with disabilities. If you need assistance or accommodation due to a disability, please contact our Talent Acquisition team during the recruitment process at [email protected].
Equal Opportunity Statement:
We’re an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status, or any other basis protected by law.
Due to a high volume of candidates, Invisible may use automated decision-maker technologies to filter candidates based on response to our application questions and other provided information. Our use of automated decision-making enables us to be efficient by providing a manageable list of possible candidates that meet our mandatory hiring criteria. If you object to our use of automated decision-making please contact us.
Top Skills
What We Do
Invisible is the operations innovation company transforming how companies are built and run. Our tech-enabled service harnesses our proprietary process orchestration platform, which seamlessly integrates AI and automation with a worldwide network of more than 5,000 experts. This fusion delivers new capabilities and removes barriers to execution for clients, unlocking unprecedented efficiency, scale, and growth opportunities.
As the go-to training partner for the world’s leading AI firms such as OpenAI, Amazon, Google, Microsoft, and Cohere, we play a pivotal role in enabling enterprises to build, deploy, and leverage cutting-edge AI solutions.
By combining this deep expertise in artificial intelligence with human intelligence, we're able to deliver intelligent operations to enterprises through a fully managed service. With a focus on transforming processes to be smarter and more efficient, we solve complex process challenges that deliver powerful results for the likes of DoorDash and Walmart.
This deep enterprise process expertise, close ties with world-leading AI firms, and the only end-to-end platform blending advanced technology with an elite global workforce sets us apart from BPO’s, RPA providers, consultancies, and AI Training firms, enabling us to deliver powerful results at speed for our clients.
Why Work With Us
We're recognized as Inc. 5000's #3 Fastest Growing AI Company in 2024, and in the top 3% among America's fastest-growing private companies.
As a fully remote company, we hire talent across the world who are natural problem solvers, innovators, and visionaries. With our unique ownership model, we empower our people to craft their legacies.
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