Senior/Mid-Level Network and Systems Engineer

OTT Pay Inc. is an established, fully funded fintech company focused on delivering streamlined financial payment solutions. With a strategic focus on both acquiring and issuing business, we are developing a mobile-first platform that offers a wide range of financial services, loyalty programs, and innovative products, including credit cards, payment solutions, e-commerce, gift cards, and more. We are a results-driven, forward-thinking organization that values goal orientation and continuous improvement.

At OTT Pay, you will find abundant opportunities for professional growth, working alongside a talented and diverse team from various industries. Our collaborative and innovative environment fosters learning and development, empowering you to excel and make a tangible impact. This is a unique chance to join a company dedicated to reshaping financial solutions for the future.

We are looking for a Senior / Mid-Level Network and Systems Engineer with a background in payments processing or fintech to join our growing team. You will proactively monitor and assess network performance, manage infrastructure capabilities, and oversee system implementation and maintenance.

How you will contribute:

• Proactively monitor overall network performance to identify trends in usage and service across the company
• Accountable for assessing current infrastructure capabilities including identification of service issues, gaps and risk to business operations
• Preparation of systems documentation and proposals for required improvements
• Responsible for service provider quotation, bidding, negotiation, and supervising of on-site contractors
• Oversee data centre networking and operations, including troubleshooting issues
• Responsible for system implementation and maintenance, including Linux/Windows server system, web application system, database and storage system
• Responsibilities include supporting multiple GTA office locations.
• Active directory and hybrid environment administrator
• Manage Microsoft 365 applications – Exchange online, MS Teams phone, and other applications.
• Microsoft License management.
• Monitor performance, security, and capacity utilization to ensure that they are meeting business needs (apply best practice framework / policies).
• Take charge of change escalated Service Desk requests, problem solving and incidents response.
• Boardroom conferencing solution support / troubleshooting
• Be available support any planned maintenance/emergency outages to support outside of normal office hours.
• Lead and manage a team of 2-3 employees, providing guidance, mentorship, and performance evaluations.
• Foster a collaborative team environment and ensure effective communication within the team and with other departments.
• Conduct and support PCI DSS audits to ensure compliance with industry standards.

What you bring to the table:

• Degree in computer science or a similar field.
• Microsoft 365 Certified: Teams Administrator certification is an asset.
• At least 5+ years’ working experience with Windows Domain Administrator and Windows Server (2012, 2016, 2019) and Windows 10/11, Microsoft 365 and Active Directory, Network Administrations and Troubleshooting
• Experience working in fintech, payment processor or merchant acquisition industry is an asset.
• Strong knowledge of office network implementation and maintenance, including WAN/LAN/Voice solution design, network equipment configurations and deployment, network system troubleshooting and health checking, system implementation and maintenance, including Linux/Windows server system, web application system, database and storage system.
• You have good problem-solving skills and attention to detail.
• Good communication and collaboration skills.
• Proven leadership experience, with the ability to manage and motivate a small team.
• Experience with PCI DSS audits and ensuring compliance with industry standards.

Nice to Have:

• Virtualization (VMWare, VSphere)
• Proficiency with any public cloud (Azure/AWS/GCP) services and infrastructure.
• Experience in Automating Infrastructure deployment

What’s in it for you:

• Competitive Salary
• Opportunity to learn and grow with a supportive team
• Vacation Leave
• Centrally located modern and spacious offices close to Eglinton and Leslie
• Free use of onsite gym and sports facilities, and regular company social events
• A chance to work in a dynamic, collaborative, progressive and high performing team
• Community involvement through the annual Terry Fox Run
• Tremendous opportunities for Growth and Development

This is an onsite position and the successful candidate will be required to report to the office Mon-Fri from 9:00am to 5:30pm.

Visit our website at https://ottpay.com/.

We are committed to fostering a diverse and inclusive workplace, welcoming individuals from various backgrounds and experiences to contribute to the future of payments. At OTT Pay, our engineering team values collaboration, support, and mutual growth. We actively work to build an inclusive culture that encourages the development of all team members. As an equal opportunity employer, we welcome applications from all qualified candidates, including those with disabilities. If you require accommodation during the application or interview process, we will work with you to ensure your needs are met.

We appreciate all applicants for their interest; however, only those candidates selected for an interview will be contacted.