Quality Control Administrator (Contract) (Hybrid)

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

The Quality Control Administrator (Contract) is responsible for various daily processes and ensures accuracy and efficiently supports Issuer Operations and Client Management Services to complete issuer shareholder meetings.

Key Job Functions/Responsibilities

• Prepare source data for entry by opening, extracting and sorting mail

• Verify and log receipt of data, obtain missing data and establish priorities

• Completion of various duties on company systems including programs on Microsoft Access, Excel, and internal systems

• Extrapolate and input large quantities of data, alpha and numeric (in combination) from source materials, in a timely manner in a unique computer system for output data and resolve processing issues

• Quality control of information, auditing of output documentation for grammar, and comprehension and comparison to source materials. Evaluating the validity of the documents to be entered, recognizing, and reporting any deficiencies to Client Managers

• Verify source documents received and compare with internal system data.

• Liaise with Finance on billing, as required

• Assist Client Management to co-ordinate timely and accurate mailings as it relates to the shareholder meetings and interim mailings

• Collaborate with team members to ensure daily goals are completed

• Protect organization’s value by keeping information confidential

• Other responsibilities as assigned

• Overtime is required during the Proxy season due to processing volumes

Education:

• High School Diploma or equivalent.

• College Diploma in Business Administration is an asset.

Tools:

• Windows environment.

• All necessary advanced technological tools are provided.

Experience:

• 1-2 years hands on experience in Data Entry, and Quality Assurance is essential.

• Exposure to brokerage, proxy, or financial business operations is preferred. 

• Knowledge of proxy rules, regulations, and processing is an asset.

• French is not required but is an asset. 

Skills:

• Strong written and verbal communication skills.

• Intermediate proficiency for Word and Excel.

• Able to work in a cross-functional environment.

• Able to communicate effectively with fellow associates, other departments, management, and outside vendors, as required.

Recruitment Process

COVID-19 has accelerated change across our workplace, including our hiring practices. As a result, throughout your application process, you may be asked to connect with us virtually, and may not be required to meet in-person. Our recruiters will explain how virtual interviews will be held throughout the recruitment process, and they will be able to answer any questions you might have. 

Background Check Process

Broadridge requires employees to complete a background check that is completed by one of our service providers. We use this service to complete the following checks:

• Employment verification

• Education verification

• Canadian criminal record check

Workplace Flexibility

We are committed to supporting flexible work arrangements, investing in technology or other resources to enable you to work from home effectively, wherever possible. 

At this time this is a hybrid role, and therefore you should have a basic home office set up, high-speed internet, and the ability to work without distractions during core business hours.

Accessibility & Accommodation

Broadridge is an equal opportunity employer and is committed to a diverse and inclusive workplace ensuring that equal employment opportunities are provided to all individuals, regardless of race, colour, gender identity, sexual orientation, marital status, creed, age, disability, religious affiliation, or national origin or citizenship. If you require any accommodations during the recruitment process, please notify our recruitment team.

#LI-TN1 #LI-Hybrid

Broadridge associates helped us envision our Connected Workplace - a work model that allows associates around the globe, dependent upon their role responsibilities, take advantage of the benefits of both on-site and off-site work to support our clients, one another, and the communities where we live and work. Our Connected Workplace is grounded in the concept of FACS: Flexible, Accountable, Connected, and Supported, which is our commitment to our associates. FACS supports our strong culture and allows us to achieve business goals while supporting meaningful work-life integration for our associates.
We are dedicated to fostering a diverse, equitable, and inclusive environment and committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates can only do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates diversity in all its dimensions.