Company Description
We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, Bravo, USA Networks, and our premium streaming services Peacock, Universal+ and HayU. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.
As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we'll continue to create and deliver content that reflects the current and ever-changing face of the world.
Job Description
The Product and Delivery team are responsible for successfully implementing new business opportunities or changes to existing services across our International Networks and HayU businesses. With responsibility across the Media Operations lifecycle from scheduling & playout to media ordering & fulfilment, the team are experts at delivering new services across the end-to-end workflow.
The team develop, support and deploy business systems and solutions used by several NBCU business units globally, including International Networks, HayU, Peacock and Sky Showtime.
Specifically, we require a Product Manager to join the team on a 14 month basis for a maternity cover and lead a team of Product Owners and be responsible for the NBCU International Product Roadmap, drive the Product Development process, engage stakeholders and maintain standards.
Responsibilities
- Lead and own solution design and implementation for International Media Operations initiatives.
- Own the product development roadmap for the IMO product portfolio, ensuring stakeholders are regularly updated.
- Collaborate alongside other Product and Delivery team members, contributing to project planning and estimation relating to new product development projects.
- Act as an advisor, SME and consultant to the Director, Product and the IMO leadership team on key decisions.
- Own the creation of product deliverable and reliability metrics for your area, ensuring stakeholders are regularly updated.
- Assist in defining the vision and strategy for the IMO product portfolio.
- Ensure that best practice is always upkept for project/product documentation, including ensuring quality of information provided to Software Engineering.
- Responsible for providing a clearly prioritised requirements backlog to Software Engineering based on business need, including owning sprint planning ceremonies.
- Responsible for production and maintenance of documentation about our products and solutions that makes it easy for users and support to understand how they interact and troubleshoot.
- Own implementation of agile and lean methodologies within the product team, including running ceremonies and fostering a culture of collaboration and continuous improvement.
- Own product planning processes, including leading quarterly Programme Increment planning sessions and defining/maintaining the roadmap.
- Oversee and ensure effective prioritisation of all requested development work, working collaboratively with other Integration and Delivery and Media Technology team members to ensure business needs are met.
- Work closely with colleagues in the US to understand the initiatives in that market and ensure international alignment.
- Lead stakeholder engagement for our product portfolio.
- Ensure that solutions are aligned with agreed technology strategy and architectural principles.
- Educate teams in International Media Operations and externally in the wider business on new products or features post project implementation.
- Provide effective liaison between technical and non-technical audiences, both internal to NBCU and 3rd parties.
- Some international travel may be required.
Qualifications
- Degree in a technical discipline, or equivalent experience desirable.
- Minimum 5+ years' experience in a role demonstrating strong technical, quantitative and analytical skills.
- Minimum 5+ years' experience in a role exhibiting excellent written and oral communications, effective interpersonal skills and strong presentation abilities.
- Significant experience in Product Management methodologies, including Scrum and SAFE.
- Significant experience in broadcast and media workflows, in particular Linear TV, VOD and OTT service implementation.
- Be able to plan product roadmaps across a portfolio and be able to discuss with technical and non-technical audiences alike.
- Expertise in research, technical writing and development of user stories.
Other Skills
- Able to see the big picture whilst at the same time have a keen eye for detail.
- Good knowledge of User Experience principles and experience with designing efficient user interfaces preferred.
- Significant experience with agile project management tools such as Jira.
- Some experience with data visualisation frameworks such as Microsoft PowerBi.
- Strategic thinker, able to envisage and deliver innovative end to end solutions to support business requirements in a large international media organisation.
- Experience with release testing, including the creation and execution of test cases.
- Experience working with business analytics teams, understanding business problems and translating them into technical solutions.
- Proactive with excellent interpersonal, written and verbal communication, planning and time management skills.
- Clearly understand the business drivers behind each solution developed and also be able to articulate complex technology solutions in a manner understood by business stakeholders.
- Knowledge of broadcast media systems, such as channel, content, rights, asset and subscriber management systems, that support the content management lifecycle for linear TV, VOD and OTT services.
- Some experience with media asset management systems, encoding and transcoding systems, distribution systems and playout systems for digital media for television, web and mobile platforms.
- Experience working with senior stakeholders, building buy-in through written and verbal communication.
- High emotional intelligence, demonstrating self-awareness, self-control and ability to lead and inspire others.
- Proven ability to work to deadlines, prioritise, and perform as part of a team to meet project objectives.
- Methodical, organised and have a hands-on approach.
- Self-motivated and able to work using your own initiative.
- Confidence to assess a situation and take action.
- Able to multi-task.
- Expert user of Jira and Confluence.
Additional Information
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].
